Refund and Returns Policy

Effective Date: [03-04-2024]

Thank you for shopping with DigiArtsy.com. We strive to ensure your satisfaction with every purchase made through our website. In general, No refund for any digital downloads (Due to the nature of digital files). However, we understand that sometimes a refund may be necessary. Please read our refund policy carefully to understand your rights and responsibilities.

1. Refund Eligibility:

1. • We offer full refunds on digital products within 7 days of purchase.
   • To be eligible for a refund, any of the following conditions must be met:

1. • • The request for a refund must be made within the specified refund period.
     • An incorrect or defect product must be received. Or
     • Corrupted file or Files missing in download
     • If buyer mistakenly purchased the same product twice.

2. Non-Refundable Products:

1. • Certain digital products may not be eligible for refunds. These include:

1. • • Customized or personalized products.
     • Products specified as non-refundable at the time of purchase.

3.Refund Process:

1. • To request a refund, please contact our customer support team at Support@DigiArtsy.com.
   • Provide your order number and the reason for your refund request.
   • Our customer support team will review your request and try to fix any issue with the products.
   • If we cannot resolve the issue with the product, your refund will be approved
   • Once your refund request is approved, we will initiate the refund process.
   • Full Refunds will be issued from Burgeon International to the original method of payment within [3] business days.

4.Refund Exceptions:

1. • We reserve the right to refuse refunds in the following situations:

1. • • Abuse of our refund policy, including excessive refund requests.
     • Products that have been accessed or used by the customer.
     • Products purchased during special promotions or sales events where non refundable mentioned at the time of purchase.

5. Cancellation Policy:

1. • Customers may cancel their order for a full refund if the product has not been accessed or downloaded.
   • Once a product has been accessed or downloaded, it is considered delivered, and the refund policy applies.

6.Changes to Refund Policy:

1. • We reserve the right to update or modify our refund policy at any time.
   • Any changes to the refund policy will be effective immediately upon posting on our website.
   • Customers are encouraged to review the refund policy periodically for updates.

By making a purchase on our website, you agree to abide by the terms of our refund policy. If you have any questions or concerns regarding our refund policy, please contact us at Support@DigiArtsy.com

DigiArtsy.com reserves the right to interpret and enforce this refund policy at its sole discretion.